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How can I contact Messenger support to report an issue?

Messenger is the inseparable part of Facebook that allows you to send messages and stay in touch with your friends. However, there are times when users face some issues in their Messenger accounts. In such cases, they can contact the customer support of the app. If you are willing to report a problem with Facebook Messenger, you can use the instructions given below. Follow the simple steps provided in this article and get all the necessary help from Facebook Messenger.

How can I contact Messenger Support to report a problem?

If you cannot use Messenger on your device, you should try to update the app first. If it's still not working, you need to follow the steps below to resolve the issue: 

  • Open Messenger and login into your account 
  • Click on your profile picture at the top left corner of messenger
  • Select the Preferences option from the list.
  • Now choose the Report a Problem button.
  • Describe your problem in the description box and provide some additional details.
  • Hit the submit button and wait for a response from Facebook Customer support.

If you are using Messenger from the browser, you need to choose the Settings option to see the Report an Issue option. However, if you don't get any help with the above steps, you can contact Facebook customer service to report an issue with the Messenger app. You can follow the steps below to call the live person on Facebook.

How can I call someone on Facebook to report a problem on Messenger?

You can choose the Help Centre option to deliver your issue to Facebook. However, if you need quick help, you need to follow the steps below:

  • Head to a search engine and look for the toll-free number of Facebook.
  • Dial the number after selecting your region.
  • Once you get connected with an automated voice, you need to follow the OC prompts.
  • Press 1 to get help with your Facebook account.
  • Press 2 to know about your business account on Facebook.
  • Press 3 to report an issue.
  • Press 4 to get help with your Messenger app.
  • Press 6 to get technical support.
  • Lastly, press 9 to talk with a live person on Facebook.

Once you choose your required menu, you can complain about your issue on Facebook Messenger.

So, by following the above steps, you can contact the customer support of Facebook Messenger. If you are calling the Facebook customer service, ensure to provide accurate and precise account details. Also, try to report the problems through the right channels as soon as you encounter an issue. The customer representative of Facebook will help you to resolve the issue instantly.

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