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How do you speak to someone at Optus?

Optus is a fantastic platform for great deals on phones, home internet, and accessories in one place to shop online. You must be aware of this fact if you are using their services. However, there might be some troubles with activating a SIM to change the plan, getting a start, or managing your account, Broadband & NBN, etc. Evidently, users need to contact Optus. How do you speak to someone at Optus? You can contact Optus customer service anytime, anywhere, without any hesitancy using numerous modes. You can also contact us to learn about the latest deals at Optus.

Connect via Phone Number:

Although Optus offers various customer service options to customers, calling is the most convenient. If you are one of those, who want to get in touch with the airline, dial the number +61 2 8087 3140 or 1-805-567-6600 for quick assistance. The service is available from Monday to Friday, 8:00 am to 5:00 pm (AEST), for only service inquiries. However, you can always call customer support around the clock.  

Follow the IVR instructions for more precise resolutions based on their experience:

  • Press 1 to select the language you are comfortable sharing your problems.
  • Press 2 for support inquiries like service, billing, and other queries.
  • Press 3 to talk to the live representative.

Connect via Chat:

Optus provides the best messaging services. First, you must install the app on your device to get in touch. To install the app, visit the official website and scroll down to click on “Message Us.” You can use the QR code to download the app or share your phone number to get the download link.

The benefit of chat support is:

Instant reply from the digital assistant.
Getting the resolutions from experienced customer support would indeed work for you.

For Optus 24/7 chat support, follow the guide:

  • Log in to your account in My Optus App.
  • Click on Messaging icon.
  • Share your concern with the customer agents.

Once you text, you will be responded to at the earliest and notified when customer care assists you. Make sure you turn on the notification of the app. the advantage of using the chat is that you can see the history whenever required or continue chatting later without sharing your concern again.

Connect via Social Media:

Social media is an interactive and engaging way to connect with users and people to update about the products and services and share offers. Optus uses social networks to update and tell about worthy deals that can benefit users in multiple ways. Other than that, it can be used as Optus customer service number 24-7.

The most used platforms are Twitter, Facebook, and Instagram. Don’t forget to follow these platforms. Follow the steps to get in touch with customer services:

  • Visit the official website of Optus.
  • Scroll down at the website to social media icons.
  • Click on your selected icons of social media.
  • After clicking, you can share your concerns with the customer agents. For urgent response, contact Optus customer service number 24-7 and go to the official website for more details.

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