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Virgin America was founded in 2004 and commenced its operations as an independent airline in 2007. Headquartered in the San Francisco Bay Area city of Burlingame, this air group had been operating its services till 2018, before it was merged into Alaska Airlines. Virgin America offers dual-class service on all flights, and its seats are featured with adjustable headrests and power-ports. Today you will get to know the ticket cancellation policies boast by this air group.
Did you book your ticket with Elevate points? If yes, you are not likely to change or cancel it. Instead, you can buy a new reward ticket in Elevate points. If there is a diversion or runway delay, the crew members will get updates every 30 minutes. The airline authority will also inform you (the passengers) the reason behind the delay. As per Virgin America cancellation policy, the airline authority will rebook you on its next available flight for flight cancellations or missed connections.
If you are looking forward to getting the full refund without any penalty, you are supposed to cancel it within 24 hours of the original purchase. Virgin America is engaged in offering both refundable and non-refundable fares. When canceled by a passenger, the refund will be provided for eligible refundable fares. A passenger with a fully refundable fare needs to cancel his/her ticket prior to scheduled departure time. You will receive a credit file of the value of the Virgin America cancellation fee. You may use this credit within 12 months from the date of cancellation of the original itinerary. If you are expecting to get a refund in its original form of payment, you are requested to make a call to the reservation center. In the case of a non-refundable fare, your ticket needs to be canceled prior to scheduled departure time. You will receive a credit in the value of the refund minus any change fee.